Support Center
Get help with SMTP Riser. Find answers to common questions, contact andreea, or access the knowledge base.
Documentation
Comprehensive API documentation, guides, and examples to help you get started quickly.
View Documentation →Email Support
Send me an email and I'll get back to you within 24 hours with a detailed response.
Send Email →Twitter Support
Tweet me @ArisEncore for quick questions and real-time support. I'm active on X (Twitter) and respond promptly.
Tweet Us →Frequently Asked Questions
Find quick answers to common questions about SMTP Riser's email delivery service.
Getting started is easy! Sign up for a free account at app.smtpriser.com, get your API key from the dashboard, setup your SMTP settings, add an email template, and start sending emails using the RESTful API. Check out the documentation for detailed integration guides.
I try to maintain a 99.9% uptime SLA and achieve 98.5%+ delivery rates. The infrastructure is designed for high availability with automatic failover and real-time monitoring.
Yes! I plan to implement real-time webhook notifications for email events including delivery and open events soon. You will be able to configure webhooks in your dashboard once I am done with the implementation.
At the moment, the number of email you can send is limited by your smtp provider. From what I've noticed, most providers have a limit of 50 emails per 30 minutes. I recommend checking with your SMTP provider for specific rate limits.
Absolutely! in fact, It is the only way to send emails at the moment, You need to configure your own SMTP server in the dashboard and use it for sending emails.
The dashboard provides detailed analytics including delivery rates. I plan to add more metrics like open rates and click rates in the future.
I offer comprehensive support including documentation, FAQ, email support. You can also reach out to me on Twitter @ArisEncore for quick questions.
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