Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Account Information

• Name and email address
• Company information (if applicable)
• Billing and payment information
• Account preferences and settings

Service Usage Information

• Email sending activity and statistics
• API usage and performance data
• SMTP configuration details
• Email templates and content (stored securely)
• Email lists and recipient information

Technical Information

• IP addresses and device information
• Browser type and version
• Operating system information
• Log files and error reports
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

Service Provision

• Process and deliver your emails
• Provide customer support
• Process payments and manage billing
• Send service-related communications

Service Improvement

• Analyze usage patterns and performance
• Develop new features and functionality
• Optimize service reliability and speed
• Conduct research and analytics

Security and Compliance

• Monitor for abuse and security threats
• Ensure compliance with legal obligations
• Prevent fraud and unauthorized access
• Maintain service integrity

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

• Cloud hosting and infrastructure providers
• Payment processors and billing services
• Analytics and monitoring services
• Customer support tools

Legal Requirements

• Compliance with applicable laws and regulations
• Response to legal process or government requests
• Protection of our rights and property
• Prevention of fraud or illegal activities

Business Transfers

• Mergers, acquisitions, or asset sales
• Corporate restructuring or reorganization

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

Technical Safeguards

• Encryption in transit and at rest
• Secure data centers and infrastructure
• Regular security audits and assessments
• Access controls and authentication

Operational Safeguards

• Employee training on data protection
• Limited access to personal information
• Regular backup and disaster recovery procedures
• Incident response and breach notification procedures

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Account Data

• Active accounts: Retained while account is active
• Inactive accounts: Retained for up to 2 years after last activity
• Deleted accounts: Data purged within 30 days

Service Data

• Email logs: Retained for up to 90 days
• Analytics data: Retained for up to 2 years
• Backup data: Retained for up to 1 year

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Verify the accuracy of your information

Correction and Updates

• Update your account information
• Correct inaccurate or incomplete data
• Modify your communication preferences

Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data
• Object to certain uses of your information

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

• Authentication and session management
• Security and fraud prevention
• Basic functionality and preferences

Analytics Cookies

• Usage statistics and performance monitoring
• Service improvement and optimization
• Error tracking and debugging

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our service interface

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: andreea@tutorial45.com